Welcome to Komuniti.

Please read our Terms and Conditions carefully.

By purchasing a casual class, membership, class pass, and/or entering our studios you agree to our Terms and Conditions.

The Terms and Conditions will be displayed online on our website, located at www.komuniti.au.

Upon request we can provide you with a hard copy.

Our Terms and Conditions can be amended at any time. You should familiarise yourself with these Terms and Conditions and check for updates regularly. We will notify you in writing of any changes to the Terms and Conditions by email, on our website or otherwise at the Studios.

General Conditions of Entry

Every possible effort is made to deliver classes and services on time as advertised. Class Schedules are subject to change or cancellation however we are not required to provide notice to you of such changes. All purchases are final and Komuniti does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason including change of schedule or if you are unable to attend a class because it is at capacity.

All passes and memberships are non-transferable or interchangeable.

We reserve our right to change our opening hours on any given day without notice to you. You will be notified of any permanent changes to our opening hours.

You must present, if requested, your Concession/Pension card or valid photo identification to reception staff upon entry to Komuniti. We reserve the right to refuse entry to persons without suitable ID.

Komuniti reserves the right to refuse entry to or eject you from our premises if you are behaving in an anti-social, intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which impacts the security of our students or other people at the studio. Sustained behaviour in this manner may result in the cancellation of any passes or memberships.

To ensure the least amount of disruption to our students, once a class begins the studio door will be locked. Late entry will not be permitted under any circumstance. We recommend that you arrive at least 5 minutes before the scheduled time of a class to avoid disappointment. For your own wellbeing we advise that you remain in the studio until a class concludes.

We are not responsible in any way for the safekeeping of your personal belongings that you bring into our studio. As such, we recommend that you only bring items required for your class and leave your valuables at home. 

Items that are left in our space will be held for two weeks after being found, following this period they will either be donated to charity or otherwise disposed.

Students are required to wipe down their mats and/or equipment using a paper towel with the supplied cleaner after all classes to maintain hygiene standards.

Fit for Purpose Conditions

All the teachers at Komuniti are qualified Yoga and Pilates instructors. To ensure that your risk of injury is minimised during your participation in class we require you to follow the instructions of our teachers.

The owners and directors of Komuniti and our teachers are not medically trained and are therefore not qualified to assess whether Students are fit to engage in any of our classes. Students are advised to seek medical advice prior to commencing any exercise program. Participating in any form of exercise at our studio is done entirely at your own risk.

You must advise us and any instructors if there are any risks to your health by participating in yoga or pilates classes such as if you have a pre-existing injury, illness, or are pregnant, prior to attending our studio. Where you have a Medical Condition, we require you to seek approval from a medical practitioner to participate in any of our classes. Participating in any form of exercise at our studios with a medical condition is done entirely at your own risk.

Membership & Pricing Conditions

The sale of each Membership is subject to specific terms and conditions applicable to the specific membership which can include a minimum membership commitment period, automatic direct debit, membership time limitations and/or class attendance limitations. Class packs and unlimited memberships exclude attendance at guest teacher’s classes, workshops, retreats, teacher training or other special events.

In order to obtain a membership, you must be 18 years of age or over. 

Memberships are sold to patrons of our studios for personal use only. Memberships may not be shared or transferred for any reason at any time. Anyone sharing memberships does so expressly without the consent of Komuniti and will be denied all future entry and forfeit their membership.

We have the right to change our fees for new memberships at any time. We will notify you of any changes to the pricing of memberships in writing. We also reserve the right to increase membership costs at any time after the applicable minimum commitment period for your membership. We will notify you in writing of any changes to the pricing details of your membership. If you are paying for your membership by direct debit, you authorise us to debit any increased fee amounts from your nominated bank account. If you do not agree to any pricing changes, you may cancel your membership in accordance with these Terms and Conditions.

To receive the eligible concession rates on membership packages that have a discounted rate a current student ID, pension card or healthcare card must be presented at the time of purchase of the concession-priced membership.

Casual Classes

The activation date is the date of the first class booked or attended on the pass.

No refunds, transfers, suspensions or extensions are offered due to illness, injury, change of address or any other reason. Multiple casual classes can be purchased simultaneously. Concession prices are available for qualifying students.

Intro Pass

Komuniti’s Intro Pass is valid for 14 days from the pass activation date. The activation date is the date of the first class booked or attended on the pass, herein referred to as the ‘Activation Date’.

The Intro Offer allows you to attend an unlimited number of regularly scheduled classes during the 14 days from and including your activation date. 

The Intro Offer is available for new members, or returning members who have not been back in the studio for over 12 months. This membership cannot be suspended under any circumstances and no concession price is available.

5 Class Packs

All 5 class packs have a 2-month expiry date. The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 2 months from the activation date. Class packs cannot be shared, transferred, or extended beyond their expiry date. 

10 Class Packs

All 10 class packs have a 4-month expiry date. The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 4 months from the activation date. Class packs cannot be shared, transferred, or extended beyond their expiry date.

20 Class Packs

All 20 class packs have a 6-month expiry date. The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 6 months from the activation date. Class packs cannot be shared, transferred, or extended beyond their expiry date.

50 Class Packs

All 50 class packs have a 12-month expiry date. The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 12 months from the activation date. Class packs cannot be shared, transferred, or extended beyond their expiry date. 

12 Month Unlimited Membership

The 12 Month Unlimited membership is valid for 12 months as stated on purchase. The activation date is the date of the first class booked or attended on the pass.

This membership allows you unlimited regularly scheduled Yoga and Pilates classes but excludes guest teachers, workshops, retreats, teacher training, or other special events. This membership can be suspended for up to 4 weeks.  No refund is available on pre-paid memberships. 

Weekly Direct Debit – Foundational & Concession

The weekly direct debit membership has a minimum term of 12 weeks from the date that the holder purchases the membership from Komuniti. After 12 consecutive weeks, the memberships will automatically continue on a weekly basis until the termination of your membership. 

The weekly direct debit membership allows you unlimited regularly scheduled Yoga and Pilates classes but excludes guest teachers, workshops, retreats, teacher training, or other special events. The prices are subject to change in accordance with the Terms and Conditions.

Weekly fees will be charged via your authorised automatic credit/debit card or nominated bank account by Stripe/Momence, our nominated third-party payment provider. It is the holder’s responsibility to ensure there are sufficient funds available in their nominated bank account or credit card to cover the applicable fees for the direct debit memberships. You will be notified if your credit card or bank account payment fails to authorise for any reason, and the charge will automatically be scheduled to rerun two days later. If the payment fails again, your membership will be cancelled, along with your future class bookings. 

Following the minimum 12 week commitment, direct debit memberships may be suspended up to two times a year by emailing [email protected]. The minimum suspension period is one week and the maximum for 6 weeks for any single suspension period. Suspensions are granted for a maximum of 6 weeks total per calendar year. Members must provide three working days' notice to allow a suspension to be activated.

To terminate the direct debit membership Komuniti must be advised by the membership holder via e-mail sent to [email protected] that they wish to terminate the relevant membership. Two weeks' notice is required on the cancellation of a direct debit membership.

Private classes

Confirmation of Private Class booking is secured upon payment. Notice of cancellation must be in writing and provided to Wonder Yoga with 24 hours' notice.

Events

Workshops and Events have no refunds, cancellations, exchanges or transfers. 

Contact & Privacy Conditions

You must inform us when your contact details change so we can keep in touch with you.

If you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at [email protected].

Komuniti uses a third party software provider known as Momence. In order to create a membership, your personal information will be provided to the proprietor of Momence. 

Our Liability

Komuniti and its Representatives will not be liable and excludes all liability under these Terms and Conditions or in any other way for all injury, illness, damage or loss of any kind whatsoever directly or indirectly sustained by you in relation to participating in any class or entering the Studios. You hereby agree to release Komuniti and its representatives from all claims relating to a Student Membership, participating in any Class or from otherwise entering the Studio.